Etobicoke Civic Centre: City services close to home
The Etobicoke Civic Centre at 399 The West Mall has an inquiry and payment counter, construction and tree permits, and parks and recreation bookings, plus zoning inquiries for Etobicoke addresses by appointment. Counter services run Monday to Friday, generally from 8:30 a.m. to 4 p.m., and the building is open from 8 a.m. to 5 p.m., so check the City's page before you travel.
Source: City of Toronto: in-person services at City Hall and civic centres (opens in a new tab)